
Automated Customer Recommendations
Retail customer engagement
An automated, machine learning-supported offer workflow replaced manual promotion building and delivered recommendations in near real time.
Selected work across software, data, cloud, business systems and support operations. Explore the challenge, our role and the outcome of each engagement.
Clients are anonymized. Photographs illustrate the work; they do not show client staff, sites or software.

Retail customer engagement
An automated, machine learning-supported offer workflow replaced manual promotion building and delivered recommendations in near real time.

Healthcare software · Cloud and data engineering
Secure data pipelines, a hybrid Azure architecture and on-demand reporting replaced daily data cube rebuilds.

Gaming · User-generated content
Multilingual moderation teams, training and specialist wellness support expanded scheduled coverage, including weekends and holidays.

Healthcare · Device and infrastructure rollout
Worksites inventoried, equipped, configured and tested for Epic go-live, covering the devices and infrastructure needed for launch.

Health & wellness · Multinational business
An initial CloudSuite launch in six weeks against an eight-week target, followed by a worldwide rollout within a year outside North America.

Public sector · U.S. state agency
A reusable performance testing environment, reliable baselines and a roadmap the agency can keep using as ecommerce traffic grows.

Pharmaceutical · Contract development and manufacturing
Onsite coordination and a dedicated delivery team supported engineering, scientific and manufacturing workstreams with structured intake and regular reviews.

Gaming · Player support and launch readiness
A unified support and moderation team, player-facing help content and a launch-readiness framework supported releases across gaming platforms.

Retail · Home improvement
SAP specialists closed gaps across FI, MM and Group Reporting during an Oracle to S4/HANA migration, with follow-on work across business units.

Shipping & commercial real estate · Infor (Lawson)
Security reporting moved from a manual, IT-dependent task to self-service reports and ongoing segregation of duty monitoring.