Case studies

Selected work across software, data, cloud, business systems and support operations. Explore the challenge, our role and the outcome of each engagement.

Clients are anonymized. Photographs illustrate the work; they do not show client staff, sites or software.

Two marketing specialists compare a printed campaign plan with suggested retail offers on a monitor; illustrative photograph, not the client's staff or software.

Automated Customer Recommendations

Retail customer engagement

An automated, machine learning-supported offer workflow replaced manual promotion building and delivered recommendations in near real time.

A standing data engineer explains a pipeline diagram and aggregated charts to a seated analyst taking notes beside a laptop; illustrative photograph, not the client's staff or software.

Cloud Analytics for Health Information

Healthcare software · Cloud and data engineering

Secure data pipelines, a hybrid Azure architecture and on-demand reporting replaced daily data cube rebuilds.

A seated moderation specialist holds a checklist while a standing colleague points to game thumbnails on a monitor; illustrative photograph, not the client's staff or software.

Content Moderation at Scale

Gaming · User-generated content

Multilingual moderation teams, training and specialist wellness support expanded scheduled coverage, including weekends and holidays.

Three finance implementation colleagues review a rollout calendar and planning board with a laptop and clipboard; illustrative photograph, not the client's staff or software.

Global Infor CloudSuite Rollout

Health & wellness · Multinational business

An initial CloudSuite launch in six weeks against an eight-week target, followed by a worldwide rollout within a year outside North America.

A quality engineer operates a laptop while a colleague checks a printed test sheet beside response-time and load charts on a monitor; illustrative photograph, not the client's staff or software.

Performance and Load Testing

Public sector · U.S. state agency

A reusable performance testing environment, reliable baselines and a roadmap the agency can keep using as ecommerce traffic grows.

A coordinator discusses a weekly work plan with an engineer and a laboratory colleague beside a facility corridor; illustrative photograph, not the client's site or staff.

Pharmaceutical Delivery Support

Pharmaceutical · Contract development and manufacturing

Onsite coordination and a dedicated delivery team supported engineering, scientific and manufacturing workstreams with structured intake and regular reviews.

A headset-wearing support specialist types at a monitor while a colleague consults a tablet beside her; illustrative photograph, not the client's staff or software.

Player Support and Moderation

Gaming · Player support and launch readiness

A unified support and moderation team, player-facing help content and a launch-readiness framework supported releases across gaming platforms.

Two ERP specialists compare a reconciliation report and purchasing records with a finance table on a laptop; illustrative photograph, not the client's staff or software.

SAP S4/HANA Migration Support

Retail · Home improvement

SAP specialists closed gaps across FI, MM and Group Reporting during an Oracle to S4/HANA migration, with follow-on work across business units.

A seated woman and standing colleague review access permissions and a printed checklist at a workstation; illustrative photograph, not the client's staff or software.

Security Dashboard Implementation

Shipping & commercial real estate · Infor (Lawson)

Security reporting moved from a manual, IT-dependent task to self-service reports and ongoing segregation of duty monitoring.

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