Performance Testing

Performance and Load Testing

A state level alcohol control agency develops a comprehensive QA testing roadmap for its ecommerce platform.

Client
Public sector · State alcohol control agency · U.S.
Industry
Public Sector · State Agency (Ecommerce)
Engagement
Anonymized engagement
Related service
Cloud Infrastructure
The starting pointUncertain testing baselines

The agency needed confidence in its ecommerce performance tests.

The workBuild a reusable test program

Reviewed JMeter scripts, created a test environment and set baselines.

The resultA clearer performance roadmap

Completed smaller test phases and prepared for expanded testing.

Delivery summary from the published, anonymized engagement.

Behind the delivery

The project, in detail.

Two colleagues reviewing a system handoff checklist and diagram beside a laptop. Illustrative photograph.
Illustrative work context; not the client’s site or staff.

The challenge

Details

Our client, a state level alcohol control agency, required assistance in developing and executing a comprehensive performance testing program focused on their merchandising website and online lottery event platforms. The organization had previously engaged another supplier for limited testing activities but lacked confidence in the quality of the test scripts developed and the reliability of the test results generated. As the client transitioned toward a business model with significantly greater emphasis on ecommerce operations, they needed assurance that their website infrastructure could effectively handle the anticipated increase in user traffic and transaction volumes. The client sought a partner capable of building the complete testing platform, establishing the necessary infrastructure, developing standardized processes for the testing program, and then executing comprehensive testing activities while delivering detailed, actionable results.

What CiTechT did

Details

CiTechT proposed a structured project approach organized into focused delivery sprints. Our project structure featured a CiTechT QA Solutions Lead who provided guidance and execution oversight, supported by Software Development Engineer in Test (SDET) specialists selected by the Solutions Lead based on their specific expertise aligned with the project requirements. Our testing strategy encompassed developing a roadmap for performance testing activities and establishing a testing environment designed to support ongoing future testing needs. The team analyzed existing JMeter scripts, created new test scripts where necessary, determined appropriate test volume levels, reviewed environment configuration variables, and identified potential risks associated with production environment testing while developing corresponding mitigation strategies. We established performance baselines and conducted testing and analysis. Our team collaborated closely with product owners to evaluate, recommend, and select testing tools and infrastructure components based on the current technical environment, and developed an automated testing framework. The team performed analysis of previous test cases while validating associated scripts, revised existing scripts, and created additional test cases per client requirements. Recognizing the need for accurate baseline measurements, the team determined that establishing new test baselines would be essential for result interpretation. Testing scenarios were developed based on client defined parameters, and tests were executed across various load conditions to validate system performance under different stress levels.

How the work ran

Details
  1. Engaged CiTechT QA Solutions Lead to provide strategic guidance and execution oversight
  2. Deployed SDET engineers selected specifically for project scope and requirements
  3. Structured project into focused delivery sprints
  4. Developed comprehensive performance testing roadmap for current and future activities
  5. Designed and established in house testing environment infrastructure
  6. Analyzed existing JMeter scripts and created new test scripts as needed
  7. Determined appropriate test volume levels and load scenarios
  8. Reviewed and optimized environment configuration variables
  9. Identified risks associated with production environment testing and developed mitigation strategies
  10. Established performance baselines for accurate result interpretation
  11. Collaborated with product owners to select optimal testing tools and infrastructure
  12. Created automated testing plan and framework
  13. Analyzed previous test cases and validated associated scripts
  14. Revised existing scripts and developed additional test cases per client requirements
  15. Developed testing scenarios based on customer defined parameters
  16. Conducted testing across various load conditions and stress levels

Results

Outcomes from the published engagement.

Baselines setReusable performance baselines established
In house envDedicated test environment delivered
RoadmapSprint based testing program

Explore all published outcomes

Details
  • Successfully completed small and medium scale tests in preparation for larger final testing phase
  • Designed and established in house testing environment
  • Created strategic roadmap enabling future performance testing activities
  • Established reliable performance baselines for accurate system evaluation
  • Validated and improved existing test scripts while creating new comprehensive test cases
  • Identified and mitigated risks associated with production environment testing
  • Enabled client to build and implement dedicated performance testing environment and team
  • Positioned client to expand ecommerce work with clearer system performance data
  • Established foundation for expanded testing capabilities supporting future growth
  • Delivered actionable testing results and recommendations for system optimization
  • Delivered the performance testing roadmap through a focused sprint based engagement

Technologies and methods

Details
  • Performance Testing
  • Load Testing
  • JMeter
  • QA Testing
  • Automated Testing
  • Ecommerce Testing
  • Test Infrastructure
  • SDET

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Related services

This software QA engagement completed small and medium scale tests in preparation for a larger final phase. It does not establish a completed SaaS build, mobile build or cloud migration.