ERP Implementation

Global Infor CloudSuite Rollout

A global health and wellness company worked with our Infor team to implement a Financials ERP system on a tight timeline.

Three finance implementation colleagues review a rollout calendar and planning board with a laptop and clipboard; illustrative photograph, not the client's staff or software.

At a glance

  1. The starting point

    A tight ERP transition

    The business needed a new financial system on an aggressive timeline.

  2. The work

    Launch a shared core model

    Implemented Infor CloudSuite with coordinated regional delivery.

  3. The result

    A phased global rollout

    Worldwide rollout finished within a year, excluding North America.

Details

The challenge

High transitional service costs left eight weeks to launch a new financial system.

The goal

Unify finance across six countries while meeting local operational and regulatory needs.

What CiTechT did

Delivered Infor CloudSuite using a shared core model with local adaptations.

A trainer explains a business form on a wall display while seated colleagues follow on a laptop and an operating guide; illustrative photograph, not the client's staff or software.

Process

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Gathered financial requirements with stakeholders across all six countries to guide the rollout.

Results

Six weeks
To initial launch (vs eight week target)
Under one year
Worldwide rollout (excluding North America)
Six countries
Live on a single core model
  • Launched in six weeks; completed design verification and enabled live transactions by week eight
  • Reduced Transitional Service Agreement (TSA) costs and reinvested savings in the ERP program
  • Reached Australia and New Zealand in five months; the UK and Ireland in seven
  • Reached Italy in eight months and Asia Pacific in eleven
  • Completed the full CloudSuite rollout within one year, excluding North America
  • Prepared for North American expansion planned for the following year

Tools and technologies

  • Infor CloudSuite
  • CloudSuite Financials
  • Agile Methodology
  • ERP Implementation
  • Global Rollout
  • Single Core Model
  • Financial Systems Integration
  • Multi country Deployment

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