Global Infor CloudSuite Rollout
A global health and wellness company leverages our Infor team to rapidly implement an enhanced Financials ERP system.
The Challenge
Our client, a multinational health and wellness organization headquartered in the United Kingdom, faced a critical timeline constraint requiring implementation of a Financials ERP system within an eight-week window. This aggressive schedule was driven by substantial costs associated with maintaining a Transitional Service Agreement (TSA) with their incumbent vendor. The organization operates significant facilities across six countries worldwide, necessitating a solution that could be tailored to meet the unique operational requirements and regulatory environments of each geographic location. The client evaluated multiple ERP platforms and ultimately selected Infor CloudSuite based on its superior user experience design and the operational efficiencies achievable through consolidating financial operations onto a unified ERP platform.
Our Solution
The client selected CiTechT based on our demonstrated track record of successful Infor implementations and our streamlined, proven rollout methodology. We assembled a dedicated team of Infor-certified consultants with deep expertise in CloudSuite Financials, enabling us to execute the project using our established Agile delivery framework. Our implementation strategy centered on developing a Single Core Model that standardized core financial processes across all locations, while simultaneously creating location-specific customizations to accommodate unique business rules, regulatory requirements, and operational workflows at each international facility. This balanced approach ensured consistency in financial reporting and processes while maintaining the flexibility needed for local operations.
Implementation Approach
Conducted rapid discovery and requirements gathering sessions with stakeholders across all six countries
Assembled team of Infor-certified consultants with specialized CloudSuite Financials expertise
Designed and developed Single Core Model establishing standardized financial processes globally
Created location-specific customizations for operations in each international market
Executed Agile implementation methodology with iterative development and testing cycles
Performed comprehensive design verification and validation of all system configurations
Conducted user acceptance testing with finance teams from each geographic location
Deployed CloudSuite solution and migrated financial data from legacy systems
Provided comprehensive training and knowledge transfer to client teams across all locations
Results & Impact
Achieved initial system launch in six weeks, exceeding the aggressive eight-week timeline requirement
Successfully completed design verification and deployed CloudSuite to support live financial transactions within eight weeks
Significantly reduced costs associated with Transitional Service Agreement, generating substantial savings
Reallocated TSA cost savings to accelerate and expand the broader ERP transformation initiative
Completed worldwide rollout of complete CloudSuite suite within one year, excluding North America
Established foundation for North American expansion planned for the following year
Deployed solution to Australia and New Zealand operations within five months of project initiation
Extended rollout to United Kingdom and Ireland facilities within seven months
Successfully implemented in Italy within eight months of project start
Completed Asia-Pacific deployment within eleven months, demonstrating rapid global expansion capability
Our Tech Stack
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